Frequently Asked Questions (FAQs)
WHERE ARE YOUR PRODUCTS MADE?
All of our suppliers (e.g. labels, packaging, boxes) also come from Germany.
HOW LONG WILL THE PRODUCTS SHELFLY?
Our other products such as cleansers, serums and creams usually have a shelf life of at least 1 year.
If a product should have a shorter shelf life, we reduce it and indicate the BBD in the shop.
You are also welcome to call or write to us and we will tell you the best before date of the desired product.
HOW DO I USE THE PRODUCTS ?
From the order you should always apply the lightest product first and the richer products last.
5. Oil or oil blend
You can also mix pure oils or oil mixtures directly into a serum or cream and apply them together.
HOW SUSTAINABLE IS YOUR PACKAGING ?
We use recycled PET for our shower gel, face wash and body lotions. Our ECO bottles are made in Germany. It has the same properties as new PET but has already completed a product life cycle. That means it has been used, disposed of appropriately, collected and reprocessed as recycled plastic - making new from old.
WHAT HYALURONIC ACID DO WE USE IN OUR PRODUCTS?
High-molecular hyaluronic acid lies on the skin.
This forms a film with the keratin of the skin when it evaporates, which supplies the skin with moisture and improves its elasticity. This film is washed off relatively quickly, so that there is no real long-term effect. But high-molecular hyaluronic acid has anti-inflammatory properties, which makes it very nourishing and beneficial for our skin.
Low-molecular hyaluronic acid penetrates the skin.
When using low-molecular hyaluronic acid, moisture is stored in the skin over the long term. So it has a long-lasting effect.
The combination of both is optimal, as you will notice an effect immediately and your skin stores moisture in the long term.
HOW DO I USE OILS AND OIL BLEND?
WHAT IS A CLEANING EMULSION?
Cleaning gels contain surfactants that cause a stronger cleaning effect and foaming. These are more suitable for combination and oily skin.
Our cleansing emulsion contains oils and a mild surfactant for a slightly stronger cleansing effect without drying out the skin. A mixture of cleansing milk and cleansing gel, so to speak. This is suitable for sensitive skin, dry skin and combination skin.
CAN YOUR PRODUCTS BE USED AS DAY AND NIGHT CARE?
You should apply sun protection for the day separately.